Legal & Privacy

Privacy Policy

This Privacy Policy explains how Rooster's Variety collects, uses, shares, and protects information when you browse our store, create an account, save products, place or track an order, or contact customer support.

Effective: September 12, 2026

1. Information We Collect

Depending on how you use Rooster's Variety, we may collect:

  • Account and profile information: name, email address, phone number, account-related information, and saved shipping information.
  • Order information: products purchased, quantities, order number, status, fulfillment method, shipping address, carrier, tracking number, and transaction totals.
  • Favorites: products you choose to save while signed in.
  • Customer support information: information you provide when contacting us about a product, account, order, or other request.
  • Payment and transaction information: payment information needed to complete a purchase is processed through Stripe. We may receive transaction identifiers, payment status, amounts, refunds, disputes, and other information needed to administer your order.
  • Technical and security information: service providers may process device, browser, IP address, authentication, fraud-risk, and similar information needed to operate and protect their services.

2. How We Use Information

We use information as reasonably necessary to create and manage accounts; process, fulfill, ship, and track orders; provide local pickup when available; process payments and refunds; maintain Favorites; answer support requests; detect fraud and security incidents; maintain business and transaction records; enforce our policies; comply with legal obligations; and operate and protect the store.

3. Payments, Credit/Debit Cards & Stripe

Rooster's Variety uses Stripe to provide payment-processing services. When you enter payment information during checkout, payment-card and other payment-method information is handled through Stripe's payment infrastructure.

Stripe may process transaction information such as your name, email address, billing or shipping address, phone number, payment-method information, purchase amount, purchase date, merchant information, and certain purchase information. Stripe may also process device, browser, IP address, and related information for authentication, fraud detection, security, and operation of its services.

Rooster's Variety does not intentionally store your complete credit or debit card number or your card security code (CVV/CVC) in our store database. We may retain or receive payment-related records such as Stripe transaction or PaymentIntent identifiers, payment status, order amount, refunds, disputes, and other records necessary to administer a transaction.

Stripe's handling of personal information is also governed by its own privacy practices. Review Stripe's Privacy Policy.

4. Customer Accounts

If you create an account, we use account information to authenticate you and provide features such as saved profile information, Favorites, and linked order history. You are responsible for keeping your credentials confidential.

You can update certain profile and security information through My Account. Account deletion is also available there. Some transaction or order records may need to remain after account deletion for legitimate business, accounting, fraud-prevention, dispute, or legal purposes.

5. Orders, Shipping & Order Tracking

We use contact and fulfillment information to process purchases, deliver or prepare orders, communicate order status, and provide tracking. Shipping information may be provided to carriers or service providers when reasonably necessary to fulfill an order.

Track Your Order may require an order number and the email address used at checkout. Customers should keep order information private and avoid sharing it with people who do not need access to the order.

6. Service Providers & Information Sharing

We may provide information to service providers that help operate Rooster's Variety, including payment processing, website hosting, database and authentication services, email delivery, shipping, fraud prevention, security, and other technical services.

We may also disclose information when reasonably necessary to comply with law or valid legal process, protect customers or others, investigate fraud or security concerns, enforce agreements, or protect legal rights.

We do not sell customer payment-card information.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing accounts and orders, maintaining transaction and business records, resolving disputes, preventing fraud, enforcing agreements, and meeting applicable legal, tax, accounting, or regulatory obligations. Service providers, including Stripe, may retain information according to their own legal obligations and policies.

8. Data Security

We use reasonable administrative and technical measures intended to protect customer information. No website, database, transmission method, or electronic storage system can be guaranteed completely secure.

Payment processing is provided through Stripe. Customers should never send full card numbers or card security codes to Rooster's Variety through ordinary email or customer-support messages.

9. Your Privacy Choices & Requests

You can update certain profile information through My Account and remove Favorites through the website. Depending on applicable law and the circumstances, you may also have rights concerning access, correction, deletion, or other handling of your personal information.

For a privacy-related request, email roostersvariety@gmail.com. We may need to verify your identity before completing certain requests.

10. Children's Privacy

Rooster's Variety is a general-audience online store and is not designed or intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so we can review the situation.

11. Third-Party Websites & Services

Our website may link to third-party websites or services, including payment processors and shipping carriers. Their privacy practices are governed by their own policies, not this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our store, services, technology, or legal obligations change. When changes are made, we may update the effective date shown above.

13. Contact Us

Questions about this Privacy Policy or Rooster's Variety privacy practices can be sent to:

Rooster's Variety

Customer Support & Privacy

roostersvariety@gmail.com
Important: This policy describes Rooster's Variety's current website practices and should be reviewed as the business, payment setup, shipping practices, or applicable legal requirements change.